Primary image
1/60
Interior entrance
2/60
Front of property
60/60
Show all 60 photos
Hotel Excelsior Cimone Packages
Shuttle or Drive
2.9/5Cleaning & safety practices
Cleaned with disinfectant
Hand sanitizer provided
Staff wear protective equipment
Via Passo Rolle 92, Primiero San Martino di Castrozza, 38054
View in a map About this property
Renovations and Closures
The property is closed between April 10 and June 15.
What you need to know
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.Business Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.Rooms
Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and desk chairs.Location
A stay at Hotel Excelsior Cimone places you in the heart of Primiero San Martino di Castrozza, steps from Dolomites and San Martino di Castrozza Ski Area. This hotel is 23.8 mi (38.4 km) from Fiemme Valley and 0.1 mi (0.1 km) from Paneveggio-Pale di San Martino Nature Park.Property policies
Check-in
Check-in time is between 4:00 PM and 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
- The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Property payment types
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee
EUR 10 per pet, per night
Other
Service animals are exempt from fees
Crib (infant bed) fee
EUR 5.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free Wifi
Parking / Transportation
- Shuttle Service (Surcharge)
Facilities
- Ski Storage
- Laundry Facilities
- Pool Table
- Luggage storage
Guest Services
- Concierge services
- Front desk (limited hours)
- Laundry and Dry Cleaning Services
Safety measures
- Essential workers only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Property confirms they are implementing enhanced cleaning measures
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Professional property host/manager
- Property follows sanitization practices of COVID-19 Guidelines (WHO)
- Guests must provide health documentation
- Guests must provide a negative COVID-19 test result
- Guests must provide proof of COVID-19 vaccination
- Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
- Minimum age for negative COVID-19 test result requirement: 12
- Minimum age for proof of COVID-19 vaccination requirement: 12
- COVID-19 vaccine must have been received a minimum number of days before check-in: 14
- Property does not offer onsite COVID-19 testing